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Terms of Service

This website is owned by Herbs in Sync Pte. Ltd., a company incorporated in Singapore with UEN 201806631G, with trading name as Iryasa and registered office at 30, Cecil Street, #19-08 Prudential Tower, Singapore 049712.

Please read these Terms of Service ("Terms", "Terms of Use", “Terms of Service”, “Terms & Conditions”) carefully before using this website or the NFC enabled product experience hosted on mtag.io (the "Service", “website”, “Site”) operated by Herbs in Sync Pte. Ltd. (“Iryasa”, "us", "we", or "our"). Iryasa offers this website, including all information, tools and services available from this Site to you (“you”, “your”), conditioned upon your acceptance of and compliance with all Terms, including those additional terms, conditions, notices and policies stated or referenced herein. If you do not agree to all the Terms, then you may not access or use this website.

Any new features or tools or content which are added to the current website shall also be subject to these Terms. You can review the most recent version of our Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Iryasa’s store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

You may not use our products for any illegal or unauthorised purpose nor you may, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse the Service to anyone for any reason at any time.

You understand that your content (excluding credit card or debit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card or Debit Card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


Iryasa will not be responsible if information made available on this Site is not accurate, complete or current. The material on this Site should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk.

All content provided in this website is purely informational. It does not constitute professional medical advice or treatment. There are no healing or medical claims made on the products. None of the statements have been evaluated by FDA/Drug Control. The products that are listed on the Site and available for purchase are not intended to diagnose, treat, cure or prevent any disease.

This Site may contain certain historical information. Such historical information, necessarily, is not current and is provided for your reference only. Iryasa reserves the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.

No warranty of any kind, implied, express or statutory (including but not limited to, warranties of title, merchantability, satisfactory quality, non-infringement of third-party intellectual property rights, fitness for a particular purpose and freedom from computer virus and other malicious code), is given in conjunction with such information and materials, or this website in general.


Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear on the Site. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any or all products & services that we offer. All details about our products including pricing information are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product or service at any time, including offers on any product or service made on this Site.

We do not warrant that the quality of our products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


When you create your user account (“Account”) with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your Account on our website.

You are solely responsible for safeguarding and maintaining the confidentiality of your Account information including your user name and password. You should not – (a) share or permit others to use your Account login credentials including password; or (b) assign or transfer your Account to any other person or entity. You are responsible for safeguarding the password that you use to access the website and for any activities or actions under your password, whether your password is with our website or a third-party.

You shall be bound by & responsible for all communications and online activity transmitted or conducted through the use of your Account. Iryasa shall have no responsibility or liability for any loss, damage, cost, expenses, or liabilities arising as a result of or in connection with the wrongful or fraudulent use of your Account. If you are aware of any actual or suspected unauthorised use(s) of your Account, or loss, theft, or unauthorised disclosure of your password, do promptly notify us at admin@iryasa.com

We may terminate or suspend your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the website will immediately cease. If you wish to terminate your Account, you may simply discontinue using the website.


All orders placed by you on our Site shall be deemed to be an offer made by you to purchase the selected product(s) or service(s) and quantities set out in your order upon these Terms. All orders shall be subject to acceptance by us.

All orders placed by you are subject to stock availability. Iryasa reserves the right to cancel, amend or reject your order in whole or in part, at any time and without liability or compensation, where any product is out of stock, damaged or spoilt, or unavailable for any other reason.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same Account, the same credit or debit card, the same contact details such as email address and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel any order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and Account information for all orders/ purchases made at our Site. You agree to promptly update your Account information and other details, including your email address and credit/debit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

The processing of payment for an order shall not in itself constitute acceptance of the order by Iryasa, provided that where an order for any product(s) is rejected or cancelled by Iryasa, any payment made for such order shall be reversed or refunded by Iryasa in accordance with our prevailing refunds policy at such time.

You represent and warrant that - (a) you have the legal right to use any debit card or credit card or other payment method(s) in connection with any order or purchase; and that (b) the information you provide us is true, correct and complete. By submitting such information, you grant us the right to provide your information to third parties for the purposes of facilitating the fulfilment of your order / completion of your purchase. By placing your order on this Site, you authorise us to transmit information or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation, to protect you and us from fraud, and to enable us to arrange delivery of your order to your nominated delivery address. We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Iryasa endeavours to provide you with accurate and up-to-date pricing, product and promotional information. However, errors may sometimes occur, and we do not guarantee that the pricing, images, or other product or promotional information provided will be accurate, reliable, current, error-free, updated, or complete. You agree that Iryasa shall not be liable for any errors in the pricing, product details or promotional information listed on this Site, or through our official social media channels or through other communication channels and mediums controlled by us.

The price to be paid by you shall be based on our prevailing selling price at the time of receiving your order, which may or may not be correctly reflected on this Site, or through our official social media channels and other communication channels and mediums controlled by us.

If the actual price of any item ordered by you is higher than what is reflected on this Site, we will inform you and you will be given an option to confirm or cancel your purchase of such item based on the correct price. By confirming your purchase, you authorise us to charge the additional amounts to you, if any. If you elect to cancel the purchase, we will reverse or refund payment for such item in accordance with our prevailing refunds policy at such time. If we are unable to contact you, we will treat your order containing the incorrectly priced item as cancelled.

Iryasa will not process orders that attempt to use an incorrect, expired, or over-the-limit credit card. We will make our best efforts to contact you if this occurs. However, in the event such an order is processed, Iryasa reserves the right to collect funds for any uncollected payments owed. Iryasa may charge a small fee per order should a payment made via credit card be declined resulting in the need for alternate payment or exception processing.

Under no circumstances shall Iryasa be liable regardless of the form of action for any failure of shopping, transaction, system, server or connection failure, error, omission, interruption, breach of security, computer virus, malicious code, corruption, delay in operation or transmission, transmission error or unavailability of access in connection with your accessing this Site.


We may provide you with access to third-party tools which we neither monitor nor have any control.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk & discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in future, offer new/upgraded services and/or features through the website (including, third party tools and resources). Such new/upgraded features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Site may include materials from third-parties.

Third-party links on this site may direct you to third-party websites or apps that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites or apps, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies & practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send reviews, comments, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ”Content”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, transmit, broadcast, translate and otherwise use the Content in any medium, including via social media, eDMs or other communication channels. You further agree that Iryasa may use and publish your name in connection with such Content. We are and shall be under no obligation to - (1) maintain any Content in confidence; (2) pay compensation for any Content; or (3) respond to any Content.

We may, but have no obligation to, monitor, edit or remove Content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your Content will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that the Content will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website or app.

You must not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Content.

You are solely responsible for any Content you provide us and its accuracy. You also agree that the Content provided by you are your personal opinions, and do not necessarily reflect the views of Iryasa. We take no responsibility and assume no liability for any Content posted by you or any third-party.


Your submission of personal information to us is governed by our Privacy Policy.


There may be information on our Site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Site or on any related website or app is inaccurate at any time without prior notice, even after you have placed your order.

We undertake no obligation to update, amend or clarify information in the Site or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Site or on any related website or app should be taken to indicate that all information in the Site or on any related website or app has been modified or updated.


In addition to other prohibitions as set forth in this Terms of Service, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website or app, other websites or apps, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Site or any related website or app, other websites or apps, or the Internet; or (l) to impair the proper working of the website, or our servers, including but not limited to denial-of-website attacks, spoof attacks, session hacking, sniffing, tampering, spamming, reverse engineering or reprogramming. We reserve the right to terminate your use of the Site or any related website or app for violating any of the prohibited uses.

All trademarks and logos used in this website are the property of Iryasa and/or the respective third-party proprietors identified in this website. No license or right is granted and your access to this Site should not be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademarks or logos appearing on the website without the prior written consent of Iryasa or the relevant third-party proprietor thereof. Save and except with the Iryasa’s prior written consent, no such trade mark or logo may be used as a hyperlink or to mark any hyperlink to the Site or any other website or app.


We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may stop the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. All products and services delivered to you through this Site are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Iryasa, its directors, shareholders, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of products or services procured from the Site, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

In the event that Iryasa is still liable for damages despite the foregoing provision, you agree that Iryasa’s aggregate liability to you for any and all causes of action in relation to: any order, sale or delivery of any product or service from Iryasa under these Terms of Service shall not exceed the price of the product or service giving rise to such claims; and in all other cases shall not exceed SGD $1.


Iryasa reserves the right to investigate notices of copyright, trademark and other intellectual property infringement (“Infringement”) in respect of the content on the website (“Infringing Material”) and take appropriate action. If you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on the website, please notify us at admin@iryasa.com immediately with information prescribed by the Singapore Copyright Act (Cap. 63) (“Infringement Notice”).

Iryasa will duly consider all Infringement Notices submitted in the above manner. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against Iryasa in respect of any Infringing Material, unless you have first given Iryasa the Infringement Notice and sufficient opportunity to remove the Infringing Material, and thereafter Iryasa refuses or fails to remove the Infringing Material within a reasonable time period. Where Iryasa removes the Infringing Material in response to your Infringement Notice, you agree not to exercise, and you hereby waive, any right of action against Iryasa under applicable law which you may have in respect of any Infringing Material appearing on the website prior to such removal by Iryasa.

You acknowledge and agree that Iryasa has no control and cannot undertake responsibility or liability in respect of Infringing Material appearing on or through linked websites or apps.


Any contests, offers, discounts, sweepstakes, privileges or other promotions (collectively, "Promotions”) are only valid for the time period specified by Iryasa and on ‘while stocks last’ basis. No compensation or cash will be offered if our products or services associated with Promotions are no longer in stock. Where any free gift is offered as part of Promotions, the free gift is offered on a ‘first come, first serve’ basis and on ‘while stocks last’ basis. No cash or credit will be offered in lieu of the free gift.

With regards to promotional voucher codes, discount coupons (“Coupon”), the below conditions apply -

  • Each Coupon is only eligible for a single use and is only valid for the time period specified by Iryasa on this Site.
  • The Coupon may only be redeemed by purchasing certain products or services from Iryasa during the applicable validity period. Unless otherwise stated, the Coupon does not apply for shipping or delivery charges or any applicable custom taxes or duties to be paid by  you.
  • Use of any Coupon must be indicated at the time of checkout, and all information required by Iryasa must be provided. No retroactive use of the Coupon is permitted.
  • A Coupon cannot be used in conjunction with any other Coupon pertaining to other Promotions, including but not limited to discounted sale items, unless otherwise stated or permitted.
  • A minimum order value may be required before use of the Coupon is permitted.
  • The Coupon cannot be refunded, redeemed or exchanged for cash.
  • Resale, transfer and sharing of the Coupon is strictly prohibited. In spite of the above, gift vouchers or gift coupons, if offered by Iryasa, may be purchased by you and given to others.
  • No reproduction, alteration, adaptation, tampering, distribution, publication, broadcast or other communication or dissemination of the Coupon is allowed.
  • The Coupon is non-replaceable if lost, stolen, destroyed, duplicated, tampered with or otherwise misappropriated or fraudulently used.
  • Iryasa reserves the right to verify the validity of any Coupon and to declare it null & void and charge full price for items purchased if in our opinion, the Coupon has been stolen, duplicated, tampered with, or which is suspected to have been misappropriated or fraudulently obtained or used.
  • Iryasa reserves the right to vary or impose such other terms and conditions, as we deem appropriate from time to time by posting the varied terms and conditions on this website or through our official social media channels or other communication mediums & channels controlled by us.
  • Where you are permitted to return any product to Iryasa for a refund/credit and such product was originally purchased under a promotion or discount or with Coupon, you will only be refunded the amount that you originally paid for such product. Where the promotion or discount had applied to the entire order, we will refund you the selling price of the returned product less the promotion or discount applied to the returned product on a pro-rata basis. Further, any free promotional gift given with an order must also be returned if you are returning the product(s) back to us. If the total order value is reduced below the value of the qualifying free delivery or any promotion qualification because of a returned item, Iryasa may charge the delivery fee and/or the full value of the order without the promotion.
  • Iryasa's decision is final and binding on all matters relating to the Promotions and the Coupon. Iryasa reserves the right to discontinue any Promotion or Coupon at any time without notice or liability.


You agree to indemnify, defend and hold harmless Iryasa and our subsidiaries, affiliates, partners, officers, shareholders, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. If any provision of these Terms of Service is held to be invalid or unenforceable by a court, the remaining provisions of these Terms of Service will remain in effect.

These Terms of Service and any policies or operating rules posted by us on this Site constitutes the entire agreement and understanding between you and us and govern your use of the Site, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against us. Nothing herein shall be construed as a representation by Iryasa that the information and materials contained in or accessed through this website is appropriate or available for use in geographic areas or jurisdictions other than Singapore. By accessing this website, you agree that such access and/or use, as well as these Terms of access and/ usage shall be governed by, and construed in accordance with the laws of Singapore including without limitation the provisions of the Singapore Evidence Act (Chapter 97) and the Electronic Transactions Act (Cap. 88), without giving effect to any principles of conflicts of law and you agree to submit to the non-exclusive jurisdiction of the Singapore courts.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.


No party shall be liable for any failure to perform its obligations under these Terms of Service if the failure results from a Force Majeure Event (defined below), provided always that whenever possible, the affected party will resume that obligation as soon as the Force Majeure Event occasioning the failure ceases or abates.

For purposes of these Terms of Service, a “Force Majeure Event” is an event which is a circumstance or event beyond the reasonable control of a party, and which results in the party being unable to observe or perform on time an obligation under these Terms of Service. Such circumstance or event shall include strikes, lockouts, industrial action or labour disputes, riots, civil unrest, war or threat of war, criminal or terrorist acts, government action or regulation, telecommunication or utility failures, power outages, fire, explosion, storm, flood, natural physical disasters, epidemic, quarantine restrictions, disruption to supply lines, and general failure or impossibility of the use of aircraft, shipping, aircraft, motor transport or other means of public or private transport, or political interference with the normal operations of any party.


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our Site.

If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

It is your responsibility to check our Site periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. If you do not agree to the new terms, please stop using this Site.


All questions about this Terms of Service should be sent to us at admin@iryasa.com

Last updated: Mar 23, 2021


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